Coaching Desk
हिंदी Get the app

Delete your account

You can delete your Coaching Desk account from the app at any time, or ask us by email.

In the app

  1. Open Coaching Desk and tap More, then your name (the Me screen).
  2. Tap Delete my account and confirm.

Your sign-in details (mobile number and name) are deleted, you are signed out on every phone, and you leave every institute you were part of.

If you own an institute, delete the institute first: More → Your data → Delete institute. We send a code to your phone to confirm. The institute can be restored for 30 days; after that all its data (students, attendance, fees, messages) is permanently deleted. You can download all of it before deleting, from the same screen.

By email

Write to [email protected] from any email address, with the mobile number you sign in with. We will confirm it is you (we may send a code to that number) and delete the account within 7 days.

What we keep

  • Records we must keep by law, such as invoices for Coaching Desk plans an institute paid for.
  • Amounts on an institute's old invoices and receipts stay in that institute's accounts until the institute itself is deleted; they no longer show your name if your data was erased.

For parents and students

Parents and students do not have Coaching Desk accounts: their details are kept by their institute. To have a child's details deleted, ask the institute; the owner can erase a student's personal data from the student's profile. You can also write to us and we will pass your request to the institute. To stop WhatsApp messages, reply STOP to any of them.